We returned home from vacation on a Sunday afternoon to find our thermostat at 80 degrees and climbing. We knew immediately that something wasn’t right. We called the Roby Heating & Cooling emergency phone number and got a call back from Jeremy within a matter of minutes. He was at our home in under an hour to check things and get us cooled off. He was very knowledgeable, pleasant and patient with us, even though his Sunday evening was interrupted too!